Upscrape India provides dedicated content moderation and Trust & Safety operations for startups and growing platforms — so you can scale without compromising user safety.
Founded
Team Members
Clients Served
Bootstrapped
Upscrape India was founded in 2020 as a bootstrapped Trust & Safety agency with one clear focus: helping startups and growing platforms keep their users safe without the overhead of building an in-house moderation team.
We're not a general BPO. We don't do customer support or data entry. All we do is Trust & Safety — content moderation, policy enforcement, escalation management, and digital risk mitigation. That specialisation is what makes us reliable.
Our lean team of 15–20 trained reviewers handles everything from routine content review to high-risk escalations, giving your engineering and product teams the space to focus on building — not firefighting user reports.
100% focused on Trust & Safety. Every process, every hire, every training module exists for one purpose — keeping platforms safe.
Native to India's linguistic and cultural diversity — delivering nuanced, context-aware moderation that generic offshore vendors can't match.
AI handles the obvious. We handle the hard 10–20% — edge cases, cultural nuance, and policy grey areas that need a human eye.
Flexible team sizing that grows with your platform. Enterprise-grade moderation without the enterprise price tag.
High-throughput review of user-generated content across text, images, video, and audio. Our teams apply your platform-specific policies with accuracy and speed — at any volume. From social posts to marketplace listings to forum comments.
End-to-end operational support for your safety function. Workflow design, queue management, escalation frameworks, SLA tracking, and detailed reporting. We act as a seamless extension of your team — not a disconnected vendor.
Verification of user-submitted identification and authenticity signals. We support onboarding flows, age verification, creator authentication, and fraud prevention — reducing risk while keeping the user experience smooth.
Consistent, accurate enforcement of your community guidelines and content policies. We train our reviewers on your specific rulebook and iterate as your policies evolve — so enforcement stays aligned with your product's values.
Structured escalation frameworks with severity tiers, defined SLAs, and clear decision paths. High-risk content — child safety, extremism, self-harm — gets routed to trained specialists with the protocols these categories demand.
Regular quality audits of moderation decisions with detailed reporting. We track accuracy rates, consistency scores, and turnaround metrics — giving you full visibility into how your safety operations are performing.
You're scaling fast with thousands of new profiles monthly. We review profile photos, flag fake accounts, handle user reports, and enforce community guidelines — so your users feel safe and your app store ratings stay high.
Sellers posting fake listings, misleading photos, or prohibited items undermine your platform's trust. We screen every new listing against your policies before it goes live — buyers trust the platform more, transactions go up.
Your community is growing and so are user reports. We take the entire moderation load off your engineering team — set up escalation matrices, define severity tiers, and handle reports within SLA while your developers build product.
Even non-social platforms have content risk. Competitors posting fake reviews, students sharing exam leaks, users exposing personal data publicly. We handle that moderation layer so your core team stays focused on growth.
Unlike large BPOs where you're one of thousands, you get a dedicated team that learns your product, your policies, and your culture.
We don't do customer support. We don't do data entry. Trust & Safety is all we do — and our people have done it across multiple platforms.
AI handles the obvious at scale. But the hard 10–20% — context-dependent calls, evolving edge cases — needs human judgment. That's where we come in.
We're a bootstrapped Trust & Safety agency based in Bangalore, founded in 2020 by Pavan Chowdary and Darshan. We specialize in content moderation and digital risk mitigation for startups and growing platforms.
We primarily work with startups and small-to-medium businesses — dating apps, marketplaces, community platforms, fintech, edtech, and any digital product with user-generated content that needs human moderation.
Two things: we're built for startups — you get a dedicated team, not a ticket number. And we're specialists — Trust & Safety is all we do, so our reviewers bring deep expertise across content categories and policy nuance.
Yes. Our team is trained to manage the most sensitive content categories — including child safety, extremism, self-harm, and fraud — using structured protocols, severity tiers, and wellness support for our reviewers.
Reach out through our contact form or email us at info@upscrapeindia.com. We'll schedule a consultation to understand your platform's needs and propose a tailored operational plan — usually within 24 hours.
Absolutely. Our operations are designed to flex with your platform's volume. Whether you need 5 reviewers or 50, we ramp up without compromising on quality or turnaround times.
Share your requirements and we'll respond within 24 hours with a tailored consultation.